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Support Ticket

Raise an issue with our support team — we're here to help.

Help & Support

Medium priority tickets are addressed within 2–3 business days.

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What happens next

  1. We receive your ticket

    Your issue is logged and our support team is notified immediately.

  2. We review & investigate

    An agent is assigned based on the category and priority you selected.

  3. You receive a resolution

    We'll respond via email and may ask follow-up questions if needed.

Tips

  • Be specific — include booking IDs, dates, or any relevant details.
  • For urgent matters like blocked accounts, select Urgent priority.
  • Each ticket is tracked independently; feel free to submit multiple.
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